How can I apply for a dog?
To apply for a service dog, the first step is to contact Canix and to explain your situation and your requirements. We will together with you evaluate which type of dog that is most suitable for you and whether it will be able to assist you. The next step is that we send you an application form which must be completed and returned to us. This application form asks for very detailed information about your situation, your life-style, what type of person you are etc. and it is used for selecting a dog with a character and temperament that matches you and for designing the training program for the dog.

Will I know enough about dogs to use an assistance dog?
Before transferring the dog to its new owner, you will be taught everything you need by Canix, e.g. how to handle the dog, how to maintain the obedience level it has at the time of delivery, how to take care of the dog and how to teach the dog new skills that you may need. This information will be given to you as written material that must be studied and during a one to two week (depending upon the type of dog) training seminar when handing over the dog.

How are the dogs transferred?
At the time of transfer, a person from Canix will spend one to two weeks with the recipient to instruct the new owner how to make the most of the dog. The dog will at this point know all the commands and the 1-2 weeks therefore focus on how to handle the dog, teaching the dog to obey its new handler, and how to maintain and expand the level of obedience and known commands. At the end of this instruction period, the pair must demonstrate to the instructor that they know how to collaborate and to get safely around in public.

What happens after I receive the dog?
After a dog has been transferred, we will maintain contact with the person during the lifetime of the dog. Canix wants to assure that the pair works and continues to work well together and it is therefore important that the person can contact Canix immediately in case of problems or doubts. Another example is, while the dog is still young, the recipient may need to teach the dog an additional task and in this case we can also be contacted either to train the dog or to help the recipient to do it.
Legally, the receiving person rents the dog for life. This does not have any economical consequences, e.g. regular payments through-out the lifetime of the dog, but this format has been chosen because Canix has a responsibilities towards both the recipient, as described above, and the dog. The dog is a living being and we have the responsibility to assure it is not neglected or mal-treated. If we learn of such occurrences, the dog is immediately returned to our center.

How much is an assistance dog?
The price for an assistance dog usually around USD 20.000. This is a considerable price, but it must be seen in relation to the numerous working hours which are invested in the education and the complicated and expensive selection process for the puppy. 50% of the price must be paid upon ordering the dog and the remaining is due upon delivery. If the delivery of the dog is made in the home of the recipient, the travel and lodging costs involved is the responsibility of the recipient.

Are there ways to finance an assistance dog?
In some countries it is possible to seek financial assistance from foundations, organizations and private companies to obtain an assistance dog. To acknowledge the donation, a logo from the sponsor can e.g. be placed on the cape of the dog. Another option is donations from private citizens, who believe this is a good cause and who wish to make a difference. Finally, in some countries the Government will subsidize an assistance dog.
The solution therefore depends upon the country in which you live. However, if you decide to seek financial assistance to obtain an assistance dog Canix will help you in the application process by providing detailed information on the value of assistance dogs.